Ledger live ® App — Official Download, Setup & Troubleshooting

What is Ledger live ® App?

Ledger live ® is the official desktop and mobile application that interfaces with Ledger hardware wallets (Nano family) to manage accounts, send/receive crypto, stake, and access integrated buy/swap partners — while private keys stay isolated on the device. The official download, setup and start pages are available on Ledger’s site. :contentReference[oaicite:0]{index=0}

How to download & verify

Go to the official Ledger live ® page: ledger.com/ledger-live. :contentReference[oaicite:1]{index=1}
Select your OS (Windows/macOS/Linux) or mobile store and download the installer or app.
For extra safety, compare the installer’s sha512 signature with Ledger’s published signatures. :contentReference[oaicite:2]{index=2}
Install, open Ledger live ®, then connect and unlock your Ledger device using your PIN to finish setup.

Troubleshooting common login & connection issues

If Ledger live ® shows "device not recognized", "Unable to login", or "Error connecting", run this checklist: use the official USB cable, try another port, unlock the device, update device firmware via Ledger live ®, disable interfering browser extensions or VPNs, and consult the official support troubleshooting articles. For USB and connectivity guidance see Ledger Support. :contentReference[oaicite:3]{index=3}

If an exchange/swap shows "decline" or "can't verify", check the partner's KYC requirements, network fees, and the swap provider status inside Ledger live ® (swap partners are integrated as services). :contentReference[oaicite:4]{index=4}

Account recovery & 2FA

Ledger live ® does not store your recovery phrase — your 24-word phrase is the only wallet backup. Ledger cannot reset or recover it. Service-level 2FA (for exchanges) is handled by those services — follow their account recovery flow for 2FA resets. Never enter your recovery phrase into any app or website.

FAQs

1. Where do I download Ledger live ®?: From the official page: https://www.ledger.com/ledger-live. :contentReference[oaicite:5]{index=5}
2. Ledger live ® login not working — what to try?: Try another cable/port, unlock device, update firmware & app, disable VPN/antivirus, and follow Ledger support troubleshooting. :contentReference[oaicite:6]{index=6}
3. How do I recover if I lose access?: Recover with your 24-word phrase on a Ledger device or compatible wallet; Ledger cannot recover it for you.
4. Why did my swap/exchange decline?: Declines can be due to KYC, partner limits, network congestion, or insufficient funds — check swap partner details in Ledger live ®. :contentReference[oaicite:7]{index=7}
5. Is Ledger live ® safe from fake apps?: Scammers distribute fake Ledger apps targeting macOS/Windows. Always download from ledger.com, verify signatures, and never share your seed phrase. Report suspicious apps to Ledger support. :contentReference[oaicite:8]{index=8}

Conclusion